For any decision there is number of factors which
influences the decision. Be it a decision related to any organization, any business concern or even an individual. Thus it is as
such very much necessary to understand the influence of each parameter. The factors which
influence a decision are also called as its environment. The environment can be
Internal; can be controlled by the organization. Micro, specific to the industry and is different for different
industries. And lastly Macro, generic in nature and impacts the whole business
environment.
An
organization's macro environment consists of nonspecific aspects in the
organization's surroundings that have the potential to affect the
organization's strategies. When compared to a firm's task environment, the
impact of macro environmental variables is less direct and the organization has
a more limited impact on these elements of the environment.
The
company and all of the other actors operate in a larger macro environment of
forces that shape opportunities and pose threats to the company. There are six
major forces (outlined below) in the company’s macro environment. There are six
major forces (outlined below) in the company’s macro environment.
Demographic
Economic
Natural
Technological.
Political
Cultural
Demographic Environment
Demography
is the study of human populations in terms of size, density, location, age,
gender, race, occupation, and other statistics. The demographic environment is
of major concern to marketers because it involves people. And a set of
potential and actual customers (people) make up markets.
Bangladesh
is one of the most thickly populated countries in the world. This has a
population of about 140.6 million at present within a total surface area of
147,570 sq. km. The density of population is 97.9 per sq. km, which is one of
the highest in the world. The annual growth rate of population is 1.39 percent,
which has gradually declined in the recent years. The fertility rate, which is
above 2.7 per 1000 live births, is high but is gradually declining. The sex
ratio is 105: 100 male/female.
Changes in age structure
The most important course is the
changing age structure of the population. The population is aging because of a
rapid growth in the birth rate (in this country) and life expectancy is
increasing. The new prime market is the young age group. In Bangladesh most of
the company’s main target market is young age people. For example, in most of
the departmental stores child and young age people’s products are getting more
priority than others.
Changes in family structure
The “traditional family” consists of
a husband, wife, children (and sometimes grandparents). Family can be of two
types – Nuclear family & Extended family. In Bangladesh most of the
families in metropolitan areas are nuclear, but in rural areas most are
extended.
Here most of the companies produce
goods and services on the basis of family size. For example, Pepsodent family packs for extended
family and small pack for nuclear family.
Geographical Shifts in Population
Geographical shift is a period of migratory movement
between and within countries. Here in Bangladesh most of the people are
shifting themselves from rural to the metropolitan areas. For example, more and
more people are shifting to Dhaka city. So, all the business organizations are
making their business plan depending on the situation. Now we can see that
people from different areas/districts of the country are getting their rural
home products sitting easily in Dhaka city. For example, people from all over
the country are getting “Taat Sharee”
of Tangail very easily. The availability of this product is the cause of their
geographical shift.
Better educated, white-collar, More professional people
In
Bangladesh, rate of educated people is increasing very positively. The work
force is be-coming more white-collar. The rising numbers of educated and more
white-collar people are increasing the demand of good quality products such as book, magazines, travel and
other services. Educated people are using more technologies such as
personal computer and internet service. For example, recently there is a rapid
growth of internet users.
Increasing Diversity
The final demographic course is the
increasing ethnic and racial diversity of the population. Diversity is a force
that must be recognized in the next decade. However, companies must acknowledge
that diversity goes outside ethnic heritage. With the rise of population,
diversity is increasing among Bangladeshi people. For example, in Dhaka city
different kinds of people are coming from different areas with various
thoughts, beliefs and habits. These varieties are creating much diversity among
people. Depending on these people’s living and consumption patterns are varying.
Economic Environment
As we know demand is defined as Desire for a product
backed by willingness and ability to pay. Thus it is not only the people but
also their ability to buy a product is vital for a marketer. Ability to pay can
be measured in terms of Income change (Distribution) and consumers spending
patterns.
Changes in income
Bangladesh being coming forth economy with a GDP of $258.608
billion and Per capita
income of $1572(PPP Terms) which is increasing gradually. This also impacts the
general economic conditions of the economy. The Distribution of Income is also
one of the important parameters that shall be considered. A high inequality in
distribution will lead to limited potential as the market is widely controlled
by few rich as they have the purchasing capability. Income
inequality of Bangladesh has come down as the Gini coefficient has shrunk by
0.01 in last five years, said a top government official quoting the latest
Household Income and Expenditure Survey (HIES). It is good news that the Gini coefficient has
dropped. It means that the income inequality or unequal wealth distribution has
been coming down. "It is good news that the Gini coefficient has dropped.
It means that the income inequality or unequal wealth distribution has been coming
down.
Spending Patterns
Consumer’s spending pattern also depends on their income.
People shift their spending across food, housing transportation, healthcare and
other goods and services categories as family income rises. Income, cost of
living, interest rate and savings and borrowing pattern have a great impact on
the marketplace. Credit availability and saving trends in an economy has an
influence on the purchasing ability of the consumer. With the change
of family income in Bangladesh people’s spending pattern has also changed. With
rising income consumers are spending more than before.
Natural Environment
Nature is the source of raw material for the production a
product. The raw material may be
renewable, infinite or consuming. In all the cases the raw material will be
preserved and wastage
must be minimized.
The natural environment involves
natural resources that are needed as inputs by marketers or that are affected
by marketing activities. During the past two decades environmental concerns have
steadily grown. Some analysts labeled the specific areas of concern were:
1). Shortages of raw materials.
Staples
such as air, water, and wood products have been seriously damaged. And
non-renewable resources such as oil, coal, and various minerals have been
seriously wasted during industrial expansion.
2). Increased pollution
Increasing
pollution is a worldwide problem. Industrial damage to the environment is very
serious. Eagle-eyed companies are becoming “environmentally friendly” and are
producing environmentally safe and recyclable goods. The public response to
these companies is encouraging. For example,
Bangladesh Recycling
Ind. Ltd. as one of the PET Bottle Recycling &
Export in Bangladesh territory.
3). Government intervention
In
natural resource management has caused environmental concerns to be more
practical and necessary in business and industry. Leadership, not punishment,
seems to be the best policy for long-term results. Instead of opposing
regulation, marketers should help develop solutions to the material and energy
problems.
Also the pollution should be minimized to preserve the
ecology. Marketers in the current scenario try to Go Green and promote the Eco
friendly Concept. For Instance HSBC Bangladesh
promotes Save Paper and motivating Suppressing the
creation and delivery of your paper statements can be first step to helping
save paper and many companies such as Rahimafrooz
is promoting Go Green campaign.
Nature is a big resource box. Here using resources
different companies are doing business on that. For example, now a day in
Bangladesh tourism business is becoming more flourished. Like Sundarbans is getting worldwide
recognition as a good site for tourism.
Technological Environment
It is technology changes every fort night. A marketer
must be aware of recent technological updates. New technology
creates new markets and new opportunities for businesses. It is important for
businesses, old and young, to stay on top new technology. Companies that do not
stay up to date will soon find their products and services outdated. They will
miss all of the great opportunities and markets that technology brings. The latest technology provides competitive
advantage over the competitors.
There are unlimited chances for Innovation and
every competitor tries to effort the new usage of the product. The innovation
can be in terms of new usage, new package, new material, and new method of
production or even new kind of promotion. The recent era has seen many
indescribable Innovations like Walton is
an innovative company which is trying to use opportunities for new methods of
production and creating new kind of promotions.
Moreover recent growth of using internet in
Bangladesh is making the business field more swift and reliable.
Political Environment
The political environment includes laws, government agencies,
and pressure groups that influence and limit various organizations and
individuals in a given society.
Legislation and Regulating Business
product or services
The
legal environment facing organizations is becoming more complex and affecting
businesses more directly. It has become increasingly difficult for businesses
to take action without encountering a law, regulation, or legal problem. A very
brief listing of significant laws that affect business would include
legislation in the areas of consumerism, employee relations, the environment,
and competitive practices.
Government legislation to:
a).
Protect companies from each other.
b). Protecting consumers from unfair business practices.
c). Protecting interests of society against unrestrained business behavior.
Governments
develop different public policy to guide commerce--sets of laws and
regulations limiting business for the good of society as a whole. This
regulatory organizations work for the welfare of both companies and society.
For Example, in Bangladesh BSTI is
working for society by maintaining the proper quality of products. Trade
license authority is working for making individualism between organizations.
Some other government or non government organizations are trying to protect
proper rights of citizens such as “SUJON”.
Emphasis on ethics and socially
responsible actions
Socially
responsible firms actively seek out ways to protect the long-run interests of
their consumers and the environment. Some companies try to imply their
responsibility through their products or services. For example, in Bangladesh
“PHP Arabian horse super” tin is an environment friendly product of PHP
industries. Beside this some organizations are spending on tree plantation
program such as, “British American Tobago”. They are trying to look
outside the regulation and “do the right thing.” The e-commerce and Internet
marketing has created a new band of social and ethical issues. Concerns are
Privacy, Security, and Access by vulnerable or unauthorized groups.
To
build more positive image by exercising social responsibility some organizations
are now linking themselves to some worthwhile causes. For example in Bangladesh
“Bashundhara Tissue” is giving 1.00 tk. Donation to the charity fund from their
per box tissue sales.
Cultural
Environment
Culture is set of beliefs and customs pertinent in
a society. A marketing campaign must be in tandem with the beliefs. The market
should adjust the decisions with respect to the cultural and social beliefs. Intuitions
and other forces that affect society’s basic values, perceptions, preferences
and behaviors. Cultural changes
account for people's core beliefs or values. How people view themselves,
others, organizations, society, nature, and the universe all play a part in
shaping one's culture. Companies need to take these principles into
consideration when working in the market place. People’s core beliefs and values are passed on from parents to children and
are reinforced by schools, business and government. Secondary beliefs
and values are more open to change.
Shifts in secondary cultural values
Since
secondary cultural values and beliefs are open to change, marketers capitalize
on the change potential. Society’s major cultural views are expressed in:
a). People’s views of themselves.
People
vary in their emphasis on serving themselves versus serving others. Some people
seeks personal pleasure, some want fun and others seek self realization
religion or other life goals. Thus people’s view and beliefs changes and
companies are trying to imply their service according to people’s views.
b). People’s views of others.
Observers
have noted a shift from a “me-society” to a “we-society.” Consumers are
spending more on products and services that will improve their lives rather
than their image. In views of others some
people are going out less with others and staying home more to enjoy the
creature comforts of home and hearth. Depending on that, now a day’s cable
channels and broadband connection business is increasing.
c). People’s views of organizations.
People
are willing to work for large organizations but expect them to become
increasingly socially responsible. Some people like government organizations,
but some other like private organizations. Now a day’s in Bangladesh education
system is becoming privatized. Higher education is depending largely on private
sector. Like that more and more people are choosing private organizations for
doing job. That’s why number of private business organizations is increasing. Many
companies are linking themselves to worthwhile causes. Honesty in appeals is a
must.
d). People’s views of society.
People
vary in their attitudes toward their society. Some people have more awareness
about society but some have less. Some really work for the welfare of the
society and some are not bothering about that. Some people are of fond of their
core culture. For example, people who like the Bangladeshi culture as a
consumer getting culture based products and services. Every fashion houses are
producing different types of clothes. And tourism companies are offering
various tour packages depending on seasons. Many companies are doing good
societal tasks.
e). People’s view of nature.
There
is a growing trend toward people’s feeling of mastery over nature through
technology and the belief that nature is bountiful. People vary
their attitudes toward the natural world. It means how people think about the
nature. Some are careful about the nature but some are not much careful. Some
are constructing the nature and some other are destroying the nature.
Now a day’s many companies are producing nature friendly goods. For example, in Bangladesh PHP group of companies is producing environment friendly steel products..
f). People’s views of the universe.
People
vary in their beliefs about the origin of the universe and their place in it. There
are two types of people in the universe – some believe in god but some do not. Depending
on that spirituality many religious beliefs are taking form. Many religions
such as Christianity, Hinduism, Islam, Buddhism and some others. Companies
produce products and services on the basis of their religions.
Also the companies who are in tandem with the cultural
beliefs and who promote the culture is able to attract the loyal customers more
easily and can retain them more effectively. For example,
Archies
galleries have made its market in Bangladesh by promoting different occasions
like Valentine’s Day, Fathers Day and friendship day.
CONCLUSION
Thus as a Marketer one must understand each and every
parameter of the Macro Environment and
be flexible to the changes in the environment. As these factors are external to
the business and
cannot be controlled, ability of being flexible to the changes in these factors
will provide competitive advantage to the firm.
" Thank You "
Very informative and useful post about Marketing Environment. You discuss the matter macro environment in very precise manners.
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